FAQ
Download Canisol materials as required – Installation Manuals, Brochures, Presentations
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What is a Canisol Underfloor Heating System?
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What is a Canisol Underfloor Heating System?
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A Canisol Underfloor Heating System consists of a heating cable manufactured from a pair of twisted and braided stranded wires made of copper or other special alloys, thin profile (3mm-4.5mm), insulated, metallic screened and plastic jacketed. The Canisol Heating System Nominal Output is 150W/m2 There are two types of Heating Systems: (i) Cable Kit ii) Heating Mat
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What is the difference between a Canisol Cable Kit and a Canisol Heating Mat?
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What is the difference between a Canisol Cable Kit and a Canisol Heating Mat?
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A Canisol Cable Kit is a loose Heating Cable System. Canisol Heating Mats consist of a Heating Cable attached to a fiberglass open mesh backing factory set to specific spacing (between 60mm-100mm) to achieve equal heat distribution and consistent output of 150 watts per m2.
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Should I Use a Canisol Cable Kit or a Canisol Heating Mat?
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Should I Use a Canisol Cable Kit or a Canisol Heating Mat?
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For small or geometrically complicated areas or areas with many stationary features (like bathrooms) the Canisol Cable Kit is the answer. For larger areas Underfloor Cable Heating mats are the ideal solution.
The Canisol Cable Kit requires even spacing and taping down onto the heating insulation or sub-floor to hold it in place prior to floor covering. Canisol Underfloor Heating Mats are the professional choice, pre-spaced and fast to lay; they only require laying out. Floor covering can commence straight away without the need to set the correct spacing or be concerned about spacings that could be inadvertently altered before the floor covering is completed.
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What if I have a large area to heat?
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What if I have a large area to heat?
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Canisol heating products can cover up to 24m2 (150W/m2) in one product and per thermostat of a 16 Amp load. To cover larger areas, a combination of products and thermostats that establish multi-heating zones should be used.
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Can I connect two Canisol Heating Systems to the same thermostat?
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Can I connect two Canisol Heating Systems to the same thermostat?
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Yes. You can even connect additional systems provided the connection is parallel and total output does not exceed the thermostat's capacities. Always connect via a junction box.
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What should I do before choosing the Canisol Heating System that's right for me?
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What should I do before choosing the Canisol Heating System that's right for me?
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Sketch a plan to determine surface area. At Canisol, we can help optimize your work plan. Fax it to us at 972-4-993-5998 and we will be happy to provide our input.
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What is the heating output from Canisol Heating Systems?
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What is the heating output from Canisol Heating Systems?
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Can the heating cables be cut to length if too long?
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Can the heating cables be cut to length if too long?
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NEVER. Under no circumstances can underfloor heating cables be cut to length.
For Cable Kits, the floor spacing pitch can be adjusted closer together down to a minimum of 50mm. This will result in a higher wattage output per m˛.
If underfloor cable heating mats are too long, select the size of heating mat closest to your size (smaller) from the Canisol range. In addition, you can detach the excess cable from the mat and spread it on the floor in regular loops identical to those on the mat. To keep the minimum distance from the walls and between parallel runs of cable (radius bending of at least 20 mm [3/4"] for loops).
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Can the cable be bent to 90°?
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Can the cable be bent to 90°?
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Yes, but make sure the radius bending is at least 20 mm (3/4"). Any bending smaller than this may damage the cable.
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Can I crisscross, overlap, or touch two heating cables together?
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Can I crisscross, overlap, or touch two heating cables together?
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NEVER. This will cause overheating. Keep cables at least 50 mm apart.
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How fast will my covered floor get warm with Canisol Heating Mats?
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How fast will my covered floor get warm with Canisol Heating Mats?
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It depends on several factors, such as the sub-floor type and insulation. A cement sub-floor will be slow to warm without a thermal insulation barrier, creating a significant drag on the performance of the floor heating. A layer of high quality insulation will have a dramatic effect in these circumstances, speeding up the initial warm up times to within 20-30 minutes.
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Can I use the Canisol Underfloor Heating System as a primary heating source?
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Can I use the Canisol Underfloor Heating System as a primary heating source?
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Yes. The smart heat distribution from underfloor heating maintains a warm and comfortable temperature in the whole room because the heat goes from the floor up.
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Can I adjust the temperature of the Canisol Heating System?
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Can I adjust the temperature of the Canisol Heating System?
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Canisol offers a variety of Thermostats. Each underfloor heating installation is controlled by an electronic or a Programmable Thermostat. This will maintain your floor temperature and on/off times at a precise setting according to your own individual taste.
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How can I control the underfloor heating turning on and off?
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How can I control the underfloor heating turning on and off?
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The Canisol Electronic Thermostat lets you set the temperature manually (on/off) and Canisol Programmable Thermostat enables you to program 4 heating events per day for 7 days a week.
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Do I need special tools for Canisol underfloor heating installation?
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Do I need special tools for Canisol underfloor heating installation?
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When installing flooring above underfloor heating, it is recommended to use a plastic trowel. Any damage by the sharp edge of a traditional steel trowel may result in damage to the outer, protective jacket of the underfloor heating cable. This could eventually result in future failure of the underfloor heating cable.
To ensure that the underfloor heating system is correctly installed you will also require an Ohmmeter or Multimeter to take a resistance reading, prior to floor covering.
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How do I repair Canisol Heating Mat in case of malfunction?
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How do I repair Canisol Heating Mat in case of malfunction?
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First, as a PREVENTIVE measure during installation, test the cable each time as specified in the installation guide. Also complete the warranty certificate in the user manual. In case of malfunction, Canisol sells Heating Mat repair kits, that are simple to use. Contact Canisol for further information.
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Do I need an expert to install the underfloor heating system?
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Do I need an expert to install the underfloor heating system?
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All underfloor cable heating mats come with an installation manual. Most small to medium size underfloor cable heating systems can be installed on a DIY basis but it is recommended that a fully qualified electrician connects the cable heating system to the household mains.
Larger areas will need careful planning due to the extra electricity loading calculations that will be required. A separate power supply may be needed for large under floor cable heating installations.
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How do I connect the underfloor cable heating mats to the household power supply?
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How do I connect the underfloor cable heating mats to the household power supply?
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It is highly recommended that you connect your underfloor heating system via a fused spur (to isolate the heating system for future maintenance). The power supply should run from a safety contact breaker (RCD) to the thermosta. An electrician can advise you.
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Will I need an electrician to connect the underfloor heating system?
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Will I need an electrician to connect the underfloor heating system?
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Canisol recommends that you consult a certified electrician to check out your underfloor heating system and to advise you accordingly.
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Can I tile directly on top of the cable or the heating mats?
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Can I tile directly on top of the cable or the heating mats?
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For single, loose laid underfloor cable heating systems it is usual to pour a leveling compound screed over the floor area to the depth of the heating cables, to fix and fully encapsulate the heating cable; tiling can commence as a separate operation.
For heated cable mats the heating cables are secure within the heating mat backing. The tiler can commence with the flexible floor tile adhesive and tiling operation as soon as the underfloor cable heating system is fitted.
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How much higher will the floor be with the underfloor cable heating mat?
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How much higher will the floor be with the underfloor cable heating mat?
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Since Canisol heating mats and cables are extra-thin, the extra height will only be up to 5mm.
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Does Canisol Underfloor Heating System is suitable for wet rooms? (Sauna, shower…)
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Does Canisol Underfloor Heating System is suitable for wet rooms? (Sauna, shower…)
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Yes. Canisol Heating Systems are completely waterproof, and therefore applicable to all wet rooms. Even in case of under floor flood, our system will be safe and will be "part of the solution by drying the humidity being caught. It is to mention that Canisol Heating Systems are being tested while immerged in water tanks before final Q.A. approval.
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Can the Canisol Underfloor Heating System be used to melt snow outdoors?
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Can the Canisol Underfloor Heating System be used to melt snow outdoors?
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No. Canisol Underfloor Heating System is designed to provide comfort and heating in indoor residential applications only. Canisol also has outdoor solutions. For further information contact Canisol.
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What guarantee comes with the underfloor cable heating mats?
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What guarantee comes with the underfloor cable heating mats?
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All Canisol underfloor heating cables come with a 10 year manufacturer's warranty.
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Can I lay underfloor heating systems under wood laminate flooring?
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Can I lay underfloor heating systems under wood laminate flooring?
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This is possible but there are a number of extra steps involved. All underfloor heating cables require full encapsulation. The application of a leveling compound screed will be necessary to prepare the heated floor prior to laying the underlay and laminate flooring.
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Can I install the underfloor heating systems without insulation?
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Can I install the underfloor heating systems without insulation?
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Yes. This is possible but be aware that the laws of science state that heat will always be attracted towards cold. Heat energy will dissipate into the sub-floor, requiring more heat energy to heat the floor up to the desired temperature.
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How will insulation improve the performance of the Canisol Underfloor Heating System?
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How will insulation improve the performance of the Canisol Underfloor Heating System?
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A high quality thermal barrier will slow the process of heat loss into the sub-floor, significantly improving the performance, speeding the initial warm up times and reducing electricity costs.
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A GFCI is required for all rooms. A GFCI can be either be on the main power supply or integrated into theThermostat. ( It can be found on Canisol's Programmable Thermostat).
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Is a floor sensor necessary?
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Is a floor sensor necessary?
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Yes, in order to control floor surface temperature so that it does not exceed the floor covering's maximum temperature tolerance. All Canisol Thermostats are equipped with floor sensors.
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What happens if the the wrong voltage is applied?
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What happens if the the wrong voltage is applied?
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Connecting a 120V product to a 240V current will overheat the system and lead to a power failure. A 240V product connected to a 120V current will produce virtually no heat. It is therefore very important to connect the product to the right voltage.
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Can Canisol Heating System be installed under carpet?
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Can Canisol Heating System be installed under carpet?
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es, if the system is completely embedded in self leveling cement.
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